FAQ Page

Have a question about how our services work?

We understand that arranging a house clearance can come with a lot of questions — from what items we can take, to how long the process takes, and what happens to the contents afterwards. To help make things clearer and more straightforward, we’ve put together a comprehensive FAQ page below. It covers the most common questions we get asked about our house clearance services, including pricing, timeframes, recycling practices, and how we handle sensitive or personal items. Whether you’re planning ahead or dealing with an urgent situation, our FAQ is designed to give you peace of mind and all the information you need. If your question isn’t covered, feel free to get in touch — we’re always happy to help.

What services do you offer?

We provide comprehensive house clearance services, including the removal of furniture, appliances, personal belongings, and general clutter. Our team handles everything from single-item pickups to complete property clearances, ensuring efficient and responsible disposal or recycling of items.

Are you licensed waste carriers?

Yes, we are fully licensed waste carriers, complying with all legal requirements for the transportation and disposal of waste. This ensures that all items are handled responsibly and in accordance with environmental regulations. Our Waste carriers licence is CBDU314833

Do I need to prepare anything before the clearance?

There's no need for you to pack or prepare items before our team arrives. We handle all aspects of the clearance, including sorting, packing, and removal, allowing you to focus on other important matters.

Are you insured?

Yes, we carry comprehensive insurance coverage to protect your property and provide peace of mind during the clearance process.

What areas do you cover?

We offer house clearance services throughout Aberdeen, including Ferryhill, Rosemount, Midstocket, Queen's Cross, Kittybrewster, George Street, Bridge of Don, Danestone, Middleton, Park, Persley, Grandholm, Seaton, Tillydrone, Woodside. But we also operate throughout the UK. We have availability to be anywhere you require our services.

Do you offer commercial clearances?

Yes, we cater to businesses and commercial properties, providing efficient and professional clearance services for offices, warehouses, retail spaces, and more. Whether you need to clear out old equipment, furniture, or general waste, we can handle it efficiently.

How much does a house clearance cost?

The cost varies depending on factors such as the size of the property, the volume of items to be cleared, and any specific requirements you may have. We offer free, no-obligation quotes to provide an accurate estimate tailored to your situation.

Do you recycle or donate items?

Absolutely. We prioritize eco-friendly practices by recycling and donating items whenever possible. Usable goods are donated to local charities, and recyclable materials are processed appropriately to minimize landfill waste.

Can you handle properties affected by hoarding or extreme clutter?

Yes, we specialize in clearing properties with significant clutter or hoarding situations. Our team approaches each project with sensitivity and professionalism, ensuring a respectful and thorough service.

How quickly can you complete a house clearance?

We strive to accommodate your schedule and can often perform clearances within 24 to 48 hours of your request. The duration of the clearance depends on the size of the property and the volume of items to be removed. We look to be onsite for 9am on your agreed date but we can be completely flexible to meet your schedule.

Can you handle hazardous clearances?

Fortunately we can handle most classes of waste but we are legally not allowed to remove the following items:

•Chemicals (Oils, petrol and painting fluids).
•Bricks, rubble, green waste, soil and tiles.
•Asbestos and any other hazardous material.

How do I arrange a house clearance?

To schedule a house clearance or request a quote, please contact us at 07849287107 or Hello@aberdeenhouseclearance.co.uk. Our friendly team is ready to assist you with any questions and arrange a convenient time for your clearance.